Refund policy
Returned pieces undergo our quality inspection and, provided they show no signs of wear, are refunded to the original payment method within 3 to 5 business days of arrival. A confirmation is sent to the email on file. Please allow a further 7 to 10 days for the refund to appear in your account.
Refunds are issued to the original method of payment.
Custom, personalized, and prescription pieces are final sale.
For further information or for any questions, please write us at shop@jacquesmariemage.com.